A ready-to-use phone system for your business.

IVRC is a phone system that runs over the internet. Each person gets an extension that rings in the app, on a desk phone, or on their own mobile. You can call and message each other, and call or text people outside. Everyone shares one business number for the outside world.

No. You can use the app on your computer or phone, a desk phone, or have calls forwarded to the mobile you already carry. Most people are set up within an hour of paying.

An extension is a short internal number for one person, such as 101. Colleagues dial it to reach that person directly. Calls to the business number can also be sent to it from the phone menu. The number of extensions depends on your plan.

Yes. Calls between extensions on your account are not billed. They also don't count toward the number of outside calls you can have at once.

Yes. An extension can ring your phones and apps together, so you answer wherever you are. There are apps for Android and Windows. An iPhone app is coming.

Yes. Secure chat between extensions is included and not billed per message. To keep it fair, one person can send up to 10 messages a minute. Pictures can be up to 10 MB, files up to 25 MB, and voice notes or videos up to 50 MB.

Storage depends on your plan and is shown on the Pricing page. Nothing is ever deleted automatically. When storage is full, new uploads wait until you delete old files or upgrade. Admins get an email and a notice when storage is nearly full.

Your account is private to your business. Chat, calls and voicemail are kept Secure and are only visible to the people your business gives access to.

Yes. On the Get started page you search for a local number and pick one. Each search shows up to 5 numbers, and you get a limited number of searches. Your chosen number is held for 15 minutes while you finish signing up.

In most regions, yes. You can move a mobile, landline or internet number to IVRC. Contact us after you sign up and we will guide you through it.

Outside calls show your business number, so customers see one number for the whole team.

As many outside calls at once as you have extensions. Calls between your own extensions don't count toward it.

Yes. Callers hear your greeting and press a key to reach sales, support or a person. You set your opening hours and holidays, and an after-hours message plays when you're closed. The Pricing page shows which plans include the phone menu.

Every plan offers English and French greetings and menus. Higher plans add Urdu.

When nobody answers, the caller can leave a message. Each message is emailed to you so you can listen right away.

Yes. Every plan includes a monthly bundle of Canada and US minutes, shown on the Pricing page. The bundle resets on your billing date, and unused minutes don't roll over. After the bundle, each minute is billed at the rate on the calling rates page, rounded up to the whole minute per call.

Yes, on plans that include international calling, or with the International calling add-on. Per-minute rates for each country are on the calling rates page. Calls are billed the same way, by the minute, on your monthly invoice.

Your calls keep working. Extra minutes are billed per minute at the listed rate. They appear on your next monthly invoice, grouped by country, with the minutes and the total.

Yes, on plans that include business texting. Texting works in Canada now, and US texting is coming. You can send and receive pictures as well as words. Customers must agree to get your texts, and anyone who replies STOP is removed at once.

Before your business calls someone for the first time, IVRC can text them a short heads-up with your contact card, so they know it's you. It only goes to people who texted you before, or whom your staff marked as "This person expects our call". You can switch it off for the whole business or for one phone.

Your billing date is the day you subscribe, and you're billed on that date each month. Upgrades, add-ons and extra numbers added mid-month are prorated on your invoice. Each invoice lists your plan, add-ons, and call minutes with their totals.

Yes. Upgrade or downgrade from your billing page at any time. Your settings and messages are kept. If you move to a plan with fewer extensions, the extra ones keep working for 14 days, then the newest are paused, not deleted.

IVRC is an internet-based business phone system, not a traditional telephone service. Emergency (911) calling is severely restricted and may not work during power, internet or service outages, or if your address isn't registered. Always keep another way to call 911, such as a mobile phone.

You can cancel at any time from your billing page. Your service continues until the end of the period you've paid for. Fees already paid are not refunded unless the law requires it. Download anything you want to keep before your account is closed.

Use the Contact page to reach our support team by email. Tell us your business name and what you need, and we'll reply as soon as we can.