Professional business number
One dedicated number customers call, answered the way you decide.
Features
The business phone system, feature by feature
What IVRC does for your business today: how calls are answered, how your team works, how customers reach you from other countries, and how you run it all. Every feature below links to a page that explains it and shows which plans include it.
Professional business calling
A real business number, a professional way to answer it and phones your people already know how to use.
Keep your existing number
Move the number your customers already know to IVRC.
Desk phones and phone apps
Compatible phones and apps register to an extension; specific models are confirmed on request.
Calling out with your business identity
Outgoing calls show your business number and name.
Call handling and phone menus
Decide what every caller hears and where every call goes, at any hour of the week, in more than one language.
Automated phone menu
Callers press a key to reach sales, support, a person or voicemail.
Greetings and messages
Write what callers hear, or record and upload your own audio.
Multiple languages
Greet callers in the languages your customers speak.
Opening hours, holidays and closures
Different call handling when you are open, closed or away for the day.
Ring groups
Ring several people at once or in turn.
Call queues and hold music
Callers wait with music while your team is rung.
Forward calls to mobile phones
Send calls to a mobile or landline when nobody is at the desk.
Call recording
Record calls answered by your team, with the caller told first.
Employee productivity
Each employee gets their own extension, voicemail and settings, so work keeps moving when someone is away.
Employee extensions
Every person and department gets an extension.
Personal extension page
Each employee manages their own voicemail, greetings and forwarding online.
Voicemail
Messages from unanswered calls, by phone, online and by email.
Directory and dial by name
Callers dial an extension directly or are guided to a person by name.
Messaging
Text customers from your business number, with your team answering from the account.
Business texting
Customers text your business number; your team replies from the account.
International
Numbers in other countries and calls to nearly anywhere, with every per-minute price published. Business numbers are currently offered in 34 countries.
Business numbers in other countries
Choose a local number in the countries IVRC offers.
Business administration
Add people, give each the right access and keep numbers, usage and billing in one place.
Users and roles
Invite people and give each the right level of access.
Call history and reports
Every call listed, with notes and a download for your records.
Plan and billing
See your plan, change it and manage billing yourself.
Account security
Two-step sign-in for owners and employees.
Infrastructure and reliability
A short, factual account of emergency calling, backups and how each business is kept separate.
Emergency calling (911)
How 911 works, and what you must do to use it.
Backups
Daily backups, and a checked backup before every update.
Separate business accounts
Each business's data is kept apart, and each employee reaches only their own line.
Coming soon
These are not available yet and are not part of any plan today. They are listed so you know what we are working on; no dates are promised.
Guided desk-phone setup
Plug in a supported desk phone and have it configure itself.
IVRC Business phone apps
Phone apps for web, Windows and Android built for businesses.
Call-flow preview
See where a call would go at a given time, without placing a call.
Next steps
Compare plans, check the price of a call to any country, or start setting up your business phone system.